Terms & Conditions
S.H.I.F.T. Event Rentals Service Terms and Conditions
Renter is fully responsible for equipment damaged, lost or stolen during the rental period.
Renter agrees that equipment counts, as shown on the rental contract (invoice), are correct unless exceptions are specifically noted on receipt. Renter agrees to immediately report any shortages or breakage to S.H.I.F.T. Event Rentals. Renter further agrees that all changes are subject to final count and inspection by S.H.I.FT. Event Rentals personnel.
All rates quoted are based on a 24 hour rental period per item.
All prices subject to change without notice.
All rentals are subject to the terms conditions of the company’s Rental Contract.
Delivery rates are based on first floor (ground floor) delivery to your door. Our personnel will neatly stack all items in a mutually convenient location. Delivery charges will be calculated based on the distance traveled and size of order. Special delivery fees apply to the time deliveries, long carries, multi-crew, multi-day, high-rise, after-hours, holiday and otherwise difficult installations. Additions to the orders that have already been delivered will be subject to normal delivery fees. On-site delays caused by clients will result in additional delivery fees. Like otherwise, equipment not ready at the scheduled pickup time will be subject to additional pick-up charges.
A return trip charge will be made for each extra delivery or pick-up call required of us and caused by renter.
Our equipment is charged for while out on rental, whether used or not. All rental orders within 30 days are final. No refunds.
All equipment must be together and ready for pick-up or an extra labor charge will apply for any delay incurred.
Rental charges for equipment, other than canopies, platforms and dance floors, do not include set up and teardown.
Cancellation Policy
When an order is placed with S.H.I.F.T Event Rentals, all equipment is reserved, prepared and hand packed. When cancellation occurs, these items are unavailable to other clients. All customers will provide a 35% - 50% non-refundable initial payment in order for S.H.I.F.T. Event Rentals to reserve their order. Customers who cancel their order any time after the initial payment is made will lose their payment regardless of their circumstances or reason for cancellation.
