When an order is placed with S.H.I.F.T Event Rentals, all equipment is reserved, prepared and hand packed. When cancellation occurs, these items are unavailable to other clients or disrupts the supply chain. All customers will provide a 35% - 100% non-refundable reservation payment in order for S.H.I.F.T. Event Rentals to reserve their order. Customers who cancel their order any time after the initial payment is made will lose their payment regardless of their circumstances or reason for cancellation.

Digital product or service purchases: due to the intellectual property value of digital products & services. All purchases of digital services or products once delivered classify as services rendered and not eligible to be cancelled or refunded.